Last updated: 01 January 2023

These Terms & Conditions apply to your use of the ZiniDesk website and its product catalog, shopping bag, inquiry forms, and business purchasing services. Please read them together with our Privacy Policy and any terms provided with a specific quote or order.

1. Website use

You agree to use the website lawfully and provide accurate information when contacting us. You must have authority to act for any business named in an inquiry or application. Do not interfere with website operation, attempt unauthorized access, submit malicious content, or use the site for fraudulent activity.

2. Catalog and product information

Product descriptions, images, specifications, and availability are provided to help you evaluate products. Images and packaging may vary from delivered goods. Please check model numbers, dimensions, compatibility, quantities, and intended use before ordering. Availability is subject to confirmation; a catalog listing is not a guarantee of stock.

3. Prices and promotions

Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes, shipping, and other disclosed charges are additional unless expressly included. Hot Deals show a regular catalog price and a reduced promotional price; percentage savings are calculated from the displayed regular price, with prices rounded to cents. Promotions apply only to identified products and may change for future orders. A pricing or listing error will be addressed before an order is accepted; we will not substitute a higher price without your agreement.

4. Shopping bag and checkout status

Adding items to your shopping bag does not reserve stock or create a binding purchase. Live payment processing is not currently enabled on this website. The checkout review is a review of selected items and does not submit a paid order, create a confirmed order, or authorize a charge.

5. Quotes and business applications

Bulk quote requests and partner applications are inquiries and do not create an approved business account, credit facility, exclusive relationship, or purchase commitment. Pricing, quantities, availability, delivery arrangements, payment requirements, and any applicable order conditions will be stated in the relevant written quote or order confirmation. Credit terms require separate written approval.

6. Payments and order acceptance

For any order arranged directly with ZiniDesk, follow only the payment instructions provided through our verified business communication channels. An acknowledgment of an inquiry is not order acceptance. The applicable written confirmation will identify accepted products and commercial terms. If payment has been collected for an order we cannot fulfill, we will notify you and arrange the applicable refund.

7. Shipping and delivery

Shipping methods, charges, delivery regions, and estimated timing will be disclosed with the applicable order. We will communicate material shipment delays and provide the cancellation or refund options required by applicable law. Delivery estimates do not limit any statutory rights. Report missing or damaged shipments to support@zinidesk.com with your order details and relevant photos where available.

8. Returns, cancellations, and product issues

Contact support@zinidesk.com to request a return or cancellation before sending products back. Applicable return eligibility, instructions, shipping responsibility, and any restrictions will be disclosed before a purchase is accepted. These terms do not remove rights relating to defective, misdescribed, undelivered, or otherwise nonconforming goods under applicable law.

9. Product warranties and third-party brands

Any manufacturer warranty applies according to its own terms and eligibility requirements. Product and brand names, logos, and trademarks belong to their respective owners. Displaying a brand in the catalog or logo carousel does not, by itself, represent manufacturer endorsement, sponsorship, exclusivity, or authorized dealer status.

10. Website content and availability

You may use website content to browse and evaluate purchases. Reproduction or commercial reuse beyond what applicable law permits requires the relevant rights holder’s permission. We may maintain, update, or temporarily suspend website features. We do not guarantee uninterrupted or error-free website access.

11. Responsibility and consumer rights

To the extent permitted by applicable law, ZiniDesk is not responsible for indirect losses caused solely by website interruptions or misuse of the website. Nothing in these terms excludes liability or limits remedies that cannot lawfully be excluded, including applicable consumer protections. No separate arbitration agreement or waiver of statutory rights is created by these terms.

12. Changes and contact

Updated terms will be posted with a revised date and apply prospectively. Changes do not alter an already accepted order without agreement or a lawful basis. For customer service, email support@zinidesk.com. For bulk purchasing and business partnerships, email ben@zinidesk.com.